03Operational clause
Fees and Charges
Any fees, charges, or other commercial terms, if applicable, will be communicated separately before any paid engagement begins. You are responsible for reviewing those terms before proceeding. Unless otherwise stated in writing, all amounts are exclusive of applicable taxes and similar charges.
04Operational clause
General Conditions
We may set reasonable conditions for the use of the website and for any request for assistance, including requirements related to identity, authority, and supporting information. We may decline or suspend a request where the information provided is incomplete, inaccurate, unlawful, or inconsistent with our policies or legal obligations.